Privacy Policy

Last updated: March 3, 2026

Introduction

Merciful AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI chat service.

Information We Collect

When you use Merciful AI, we may collect:

• Conversation Content: Messages you send to the AI and responses you receive
• Usage Data: Information about how you interact with the service
• Device Information: Browser type, operating system, IP address
• Account Data: If you create an account, your email and profile information

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI chat services
• Personalize your experience
• Ensure the security and integrity of the platform
• Communicate with you about important updates

Data Sharing

We do not sell your personal information. We may share your data with:

• AI service providers (e.g., OpenAI, Ollama) to generate responses
• Service providers who help us operate the platform
• Legal authorities when required by law

Room Privacy

Chat rooms are private by default. Only people you explicitly share a room link with can access that room. Room owners can control whether rooms are shareable or private.

Data Retention

We retain conversation data to provide continuity in your chats. You can request deletion of your data by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request deletion of your data
• Opt out of certain data processing

Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Merciful AI is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@merciful.ai